Privacy Policy

Thank you for visiting our website and considering our services. We value your privacy and are committed to protecting any personal information that you provide to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. You consent to the practices described in this Privacy Policy by accessing or using our website.

We reserve the right to modify or update this Privacy Policy at any time without prior notice. We encourage you to review this policy periodically to stay informed of any changes. This Privacy Policy should be read in conjunction with our Terms of Use.

1. Collection of Personal Information We only collect personal information that you intentionally submit to us. This may include information required to fulfil the services offered on our website. We will handle your personal information in accordance with applicable privacy laws in New Zealand.

2. How Personal Information is Collected We collect personal information in various ways, including:

  • When you submit a request form to inquire about or request our products or services.
  • When you request to be added to our mailing lists.
  • When you visit our website.

We may also receive and store certain automatic non-identifiable information about your use of our site, such as the areas of the site you accessed, the time and date of your visit, the pages you requested, your browser software, your IP address, and the previous website you visited. This information helps us understand and improve our website.

We may also collect personal information from third-party service providers.

3. Use of Personal Information We use personal information for the following purposes:

  • Providing the products and services you have requested.
  • Personalizing and customizing our website’s content, advertising, products, and services.
  • Managing our business and enhancing our products and services.
  • Contacting you and allowing our representatives and authorized agents to contact you.
  • Complying with applicable legal and regulatory requirements.

We may share your personal information with our website suppliers and registered agents for these purposes. We do not provide your information to mailing list companies and will not disclose your personal information without your consent. However, please note that providing information to a registered agent through our site may result in the information being passed onto the service provider, and their handling of your information may not conform to this Privacy Policy.

We may also use the personal information we collect for secondary purposes, but only in the following circumstances:

  • When you have provided your consent.
  • When the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way.
  • When we are permitted or required by law, or when it is in the interests of public safety.

4. Consent By providing your personal information, you consent to us and our registered agents using your information to provide the requested services. This may include contacting you by telephone, mail, or email to discuss products and services. You also consent to us and our registered agents offering you products and/or services that may be of interest to you, including goods or services from us or third parties.

5. Disclosure of Personal Information We may disclose personal information:

  • With your consent.
  • When disclosure is necessary to fulfil the purpose for which the information was submitted.

In special situations where we have reason to believe that disclosure is necessary to identify, contact, or take legal action against anyone damaging, injuring, or interfering with our rights or property, users of our site, or anyone else who could be harmed by such activities.

If we are required or authorized by law to disclose the information.

6. Accessing, Correcting, or Deleting Personal Information If you need to access, correct, or delete information about you.